**Emotional Intelligence for Managers - Adelaide**
EMOTIONAL INTELLIGENCE FOR MANAGERS - ADELAIDE
A Practical Leadership Development Course
Course Overview
G'day managers! My name is Dr. Marcus Clarkson, and for more than 20 years I’ve been walking beside Australian business leaders who have learned what I learned the hard way early in my career: technical skills can get you promoted, but it’s emotional intelligence that will determine whether or not you’re successful as a leader.
This is a one day immersive workshop for the frustrated manager looking to go beyond firefighting and become a true leader. We’re not here to navel gaze about feelings — we’re here to offer practical tools which have been proven to work in actual Australian workplaces, from mining operations in the Pilbara to tech startups in Adelaide’s innovation precinct.
The program integrates validated EQ techniques with hands-on, real-world application. You will quickly work through case studies from examples that I have encountered in businesses around South Australia, and take away your own tailored action plan for immediate use.
Curriculum-Based Learning Outcomes
Upon conclusion of this course, you will be able to:
Outcome 1: Self-Awareness Development
Discover emotional triggers and patterns of responding in executive situations
Understand how their mood impacts team work and decision making
Cultivate a plan to self-regulate emotionally under high-stress conditions
Outcome 2: Social Awareness Enhancement
Read and interpret emotional signals from team members belonging to different cultures.
Separate surface actions from underlying emotions SUBSCRIPTIONS Reading this from afar?
Adjust ways of communicating based on the preferences and needs of individual team members
Outcome 3: Relationship Management Mastery
Have difficult conversations with confidence and empathy.
Give feedback, which makes the readers feel inspired rather than dejected
Connect with and motivate difficult team members by using emotional intelligence every day
Outcome 4: Conflict Resolution Skills
Resolve Workplace Conflicts and Reduce Stress - Fast!
Resolve conflicts among team members with emotionally intelligent methods.
Turn workplace disagreements into opportunities for team development and better understanding
What You Will Learn
Module 1: Recognizing Your Emotional Blueprint Gain an awareness of the emotions you most naturally express and the impact that has on your ability to be an effective leader. We’re going to take a look at the neuroscience behind what happens when things freak you out and build you an emotional toolkit you can take anywhere.
Module 2: Reading the Room - Social Awareness in Practice Learn how to recognise subtle social signals from your team. Learn about cultural influences, the generation gap, and the types on individuals who express emotions in the workplace in Australian business culture.
Module 3: The Feedback Revolution Revolutionize they way you deliver feedback by using EQ principles. Discover what makes feedback that motivates (and the kind that shuts people down), with hands-on frameworks you can start using today.
Module 4: Difficult Conversations – Make Them Easy Feel sure-footed when you approach those conversations you've been wanting to avoid. As you move through performance problems and workplace conflicts, you will gain structured approaches that keep relationships intact while getting what you need.
Module 5: Developing Emotional Resilience in Your Team Learn how to establish a work climate that nurtures emotional intelligence. Train on how to recognize the early signs of stress/burnout and intervene, while shoring up the individual and team’s wellness.
Module 6: Your Own EI Action PlanDevelop a personalized action plan for your specific workplace challenges and leadership aspirations. Depart with practical tactics you can put into action in the first week back at your job.
Course Methodology
This worksh op utilises a mixture of teaching methodologies such as :
Discussion in small group and learning from associates
Video-based analysis of authentic work situations
Role-playing exercises with immediate feedback
Self-assessment tools and reflection activities
Case study-based analysis from the Australian business environment
Summary
It's not a soft skill: emotional intelligence underpins effective leadership in today's Australian workplaces. This program offers hands-on, immediately useful tools for leading competently and compassionately in today’s complex work environment for managers at all levels.
You’ll walk away knowing that managing people is not about controlling their feelings, it’s about understanding them well enough that they produce their best work. Investing in your emotional intelligence will be invaluable not only for stronger teams, but for your job satisfaction and career advancement.
Best of all, you’ll find that leading with emotional intelligence isn’t about being perfect – it’s about being real, reflective, and truly dedicated to supporting your people on their journeys to success. And that is something that every manager in Australia can get the knack of with the right advice and practice.